Michelle Wicky is the Chief Customer Officer at Ausmed Education. Michelle's formative years were spent in the nursing sector with a focus on clinical education before transitioning into workforce capability and development. Michelle has held senior roles in workforce capability, including upskilling clinical and non-clinical staff in both the for-profit and not-for-profit sectors. She possesses a wide range of skills in leadership development, strategic planning, capability building, education, facilitation, and project management. An experienced educator, presenter, and facilitator, Michelle has a knack for engaging her audience and addressing their needs and desires. Known for her interactive and energetic approach, she is passionate about bringing practical applications to make your work life easier.